Sales Agent

Sales Agent

 

The Role

The sales agent will play an essential role within the Operations Department carrying out tasks related to service and product sales to meet the company’s targets. The sales agent will engage in various activities oriented to meet customers’ needs and increase their engagement.   

Key Duties and Responsibilities

 

·         Be knowledgeable of Cyprus Public Transport as a company and the services it provides to its customers.

·         Ensure the selling of all available fares and credit top-ups from the sales outlet.

·         Handle cash, applications, top-ups, and closeout sales at the end of each working shift according to the current reconciliation Sales Policy.

·         Maintain self-organization on stocks and any other materials required to perform duties effectively.

·         Answer customers’ questions in a professional manner and increase customer satisfaction.

·         Effectively communicate our policies to customers and ensure this knowledge is up to date and accurate according to the Company’s revisions and updates.

·         Project a safe and welcoming attitude towards customers.

 

The role will involve shift work including evenings, weekends, and public holidays.

 

Qualifications and Experience

 

·         Great communication skills both in Greek and English.

·         Knowledge of Microsoft 365 package.

·         Team player and flexible to adapt to changes.

·         Positive and energetic attitude.

·         Able to establish a good rapport with clients.

·         Problem-solving skills.

·         Organized and able to achieve sales results.

What we offer

·         An attractive remuneration package.

·         Continuous training.

·         Career development opportunities.

·         Gaining experience working in an international company.

Interested applicants must forward their Resume at hr@publictransport.com.cy quoting the reference SA/NPT/2023 by 11/07/2023.

All applications will be treated in strict confidence.

Please note that only successful candidates will be contacted.